FAQ

Here are some answers to our most frequently asked questions. If you need help, just contact us and we'll be in touch soon.

How do I add photos?

We'll send you simple instructions on how to upload your pictures after you sign up. On future boxes, you will be notified to login and you can upload new ones.

How can I add a note?

Every month, you can write a personalized message and we'll personally write it on a beautiful letter for you.

Can you customize my box?

While we cannot guarantee we will be able to facilitate all request, we would love to hear your ideas. Please contact our support team and we'll be in touch.

Can I cancel anytime?

Absolutely. This is all about you and your loved ones. Simply contact us and we'll send you instructions on how to cancel.

100% Money Back Guarantee

We are positive your special someone will absolutely love their care package that we offer you a 100% money back guarantee for the first 30 days!